Great limousine or towncar service extends far beyond the actual drive, whether you’re taking an airport transfer, travelling to downtown Calgary, or travelling for corporate reasons. Excellent service begins well before you ever step foot inside a limousine or towncar. Here’s what premier corporate sedan service or limousine service looks like, according to the experts at National Limo in Calgary:
Service starts at booking time. The booking process for your sedan, towncar or limousine service should be simple and convenient. Whether you call the booking office or reach out by email or contact form, you should receive a confirmation email right away to clarify the details of your reservation. In addition, the process should be fast and efficient, with rapid response times and friendly customer service.
The car that arrives should be what you expected. Is your corporate sedan, towncar or limousine the same as what you asked for at the time of booking, and what was confirmed in your confirmation email? Does the service from your driver match what was described to you for your booking?
Your car should always arrive on time (early, preferably) and the driver should take the passenger(s) to the destination by the best route – either what was requested when you booked, or by the fastest route. The car or limousine should also be clean inside and out when it arrives at the passenger’s doorstep.
Drop-off service should be as good as the pick-up. Your driver should be as friendly and helpful at your destination as at the pick-up location.
After the trip, payment should be quick and easy. Your limousine or sedan service should be billed quickly and the bill should appear just how you thought it would. Confirm that the amount on the invoice is what was agreed upon at the time of booking. In addition, the payment options should be convenient for you. Remember that a receipt for the service should always be provided.
Premier customer care and meticulous service are what set National Limo apart. If you’re ready to book an airport transfer or reserve a corporate sedan service for business travel in the Calgary area, please call us to help you make the process simple and convenient, at 403.512.8751 or fill out the contact form below.
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